Terms and Conditions

Mthunzini Medical Centre – Dr Tshembo Mathonsi Last updated: October 2026

Please read these Terms and Conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

Words whose first letter is capitalised have the meanings defined below. These definitions have the same meaning whether they appear in the singular or plural.

Definitions

For the purposes of these Terms and Conditions:

Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for the election of directors or other managing authority. Country refers to South Africa. The Practice (referred to as “the Practice”, “We”, “Us” or “Our” in this Agreement) refers to Mthunzini Medical Centre, the general practice of Dr Tshembo Mathonsi, Middelburg, Mpumalanga. Device means any device that can access the Service, such as a computer, a cell phone or a digital tablet. Service refers to the Website. Terms and Conditions (also referred to as “Terms”) means these Terms and Conditions, which form the entire agreement between You and the Practice regarding the use of the Service. Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third party that may be displayed, included or made available by the Service. Website refers to Mthunzini Medical Centre, accessible from [https://www.yourdomain.co.za]. You means the individual accessing or using the Service, or the company or other legal entity on whose behalf that individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement between You and the Practice. They set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service depends on Your acceptance of and compliance with these Terms and Conditions. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service, You agree to be bound by these Terms and Conditions. If You disagree with any part of them, You may not access the Service.

You confirm that You are over the age of 18, or that You are using the Service with the permission and supervision of a parent or legal guardian.

Your access to and use of the Service also depends on Your acceptance of and compliance with the Privacy Policy of the Practice. Our Privacy Policy describes how We collect, use and disclose Your personal information when You use the Website, in line with the Protection of Personal Information Act (POPIA). It also tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Medical Disclaimer

The information on this Website is general and for information purposes only. It is not medical advice, diagnosis or treatment, and it does not replace a consultation with a doctor.

Using this Website, or contacting the Practice by phone, WhatsApp or email, does not by itself create a doctor–patient relationship. A doctor–patient relationship begins only once You have consulted Dr Mathonsi.

Do not delay seeking medical care, or ignore medical advice, because of anything You have read on this Website.

In a medical emergency, call 10177, or 112 from a mobile phone, or go to Your nearest emergency unit immediately. Do not use WhatsApp or email for urgent medical matters.

Opening hours, services and fees shown on the Website may change. Please contact the Practice to confirm before Your visit.

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by the Practice, such as Google Maps and WhatsApp.

The Practice has no control over, and assumes no responsibility for, the content, privacy policies or practices of any third-party websites or services. You acknowledge and agree that the Practice shall not be responsible or liable, directly or indirectly, for any damage or loss caused, or alleged to be caused, by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including if You breach these Terms and Conditions. Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

To the maximum extent permitted by applicable law, including the Consumer Protection Act 68 of 2008, the Practice shall not be liable for any special, incidental, indirect or consequential damages arising out of or in any way related to the use of, or inability to use, the Service. This includes loss of data or information, business interruption, loss of privacy, third-party software or hardware used with the Service, or reliance on information published on the Website.

This limitation applies only to Your use of this Website. It does not affect the Practice’s professional and legal obligations to patients in the course of medical care.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE”, with all faults and defects, without warranty of any kind. To the maximum extent permitted under applicable law, the Practice, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service.

Without limiting the above, the Practice makes no representation or warranty of any kind, express or implied:

as to the operation or availability of the Service, or the information, content and materials included on it; that the Service will be uninterrupted or error-free; as to the accuracy, reliability or currency of any information or content provided through the Service; or that the Service, its servers, the content, or emails sent from or on behalf of the Practice are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow certain exclusions or limitations of statutory consumer rights, so some of the above may not apply to You. In that case, these exclusions and limitations will apply to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Republic of South Africa, excluding its conflict-of-law rules, govern these Terms and Your use of the Service.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve it informally by contacting the Practice.

South African Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to a South African government embargo, or that has been designated by the South African government as a “terrorist supporting” country, and (ii) You are not listed on any South African government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, that provision will be changed and interpreted to achieve its objectives to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Waiver

Except as provided in these Terms, failing to exercise a right or to require performance of an obligation under these Terms does not affect a party’s ability to exercise that right or require that performance at any later time. Waiving a breach does not waive any later breach.

Translation Interpretation

If We have made these Terms and Conditions available to You in another language, You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a change is material, We will make reasonable efforts to give at least 30 days’ notice before the new terms take effect. What counts as a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those changes take effect, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the Website and the Service.

If You have any questions about these Terms and Conditions, You can contact us:

By phone: 078 804 8968 By email: [email protected] In person: Mthunzini Medical Centre, [street address], Middelburg, Mpumalanga

What I changed from the template:

Added a Medical Disclaimer section. Dr Oduah’s version doesn’t have one, and a GP’s website needs it more than any other clause. It says the site isn’t medical advice, lists the emergency numbers and says WhatsApp isn’t for urgent matters. Replaced the “100 USD” liability cap. It now refers to South Africa’s Consumer Protection Act, and it makes clear the limit covers only use of the website, not his medical care. Removed parts that don’t fit: the “created with the Terms and Conditions Generator” line; the references to US states; the “For European Union Users” section; the mentions of an app, which he doesn’t have. Softened the 18+ clause. Under-18s can now use the site with a parent’s permission, since parents look up a GP for their children.